The detection of the batteries is different depending on the type of batteries.
Lead acid batteries:
• Check if the batteries are in good condition and the nominal voltage is 48 Vdc. NOTE The inverter will detect the batteries of 12V or 24V, however it will not be able to use them.
• Check if the battery technology selected in the Imeon Manager software is ‘Lead-acid/GEL/AGM’.
Lithium batteries:
• Check if the batteries are in good condition and the nominal voltage is 48 Vdc.
• Check if the battery you’re using is supported by Imeon, the list of compatible batteries is available on our website.
• Check the wiring of your CAN connection cable (if applicable). Pinout of the RJ45 connector on the Imeon side can be found in the installation manual. Pinout of the RJ45 connector on the battery side must be provided by the battery manufacturer.
• Check if the battery status in the Imeon Manager software is ‘Battery Operating’. If this is not the case contact the battery manufacturer.
